# Lensnew Optical BOS > Lensnew Optical Business Operating System (BOS) is India's leading offline-first Optical POS Billing, Inventory, Clinical Eye Prescription (Rx), 8-Stage Lab Work Order Tracking, and B2B Wholesale Distribution ERP software. Built by UBVY Technology Pvt. Ltd. - [Full Documentation](https://lensnew.com/llms-full.txt): Exhaustive knowledge base covering all features, data models, workflows, and optical formulas. - [Lensnew Academy](https://lensnew.com/academy): Free step-by-step guides for optical store owners, optometrists, billing executives, and lab technicians. - [Pricing & Plans](https://lensnew.com/#pricing): Detailed pricing tiers (Free, Basic, Lite, Pro, Enterprise). - [Contact & Support](https://lensnew.com/#contact): Direct contact, sales demo requests, and WhatsApp support. ## Product Segments - **Retail Optical Stores** (`https://retail.lensnew.com`): Counter POS billing, barcode scanning, SPH/CYL/AXIS/PD refraction records, contact lenses, WhatsApp receipts, CRM recalls, and appointments. - **Prescription Lens Laboratories** (`https://lab.lensnew.com`): 8-stage job cards, QR tracking, lens surfacing, edging, tinting, hard coat/AR coating, lensometer QA inspection, and store dispatch. - **Optical Wholesalers & Distributors** (`https://wholesale.lensnew.com`): Carton billing, party credit ledgers, delivery challans, sales returns, debit/credit notes, and field sales tracking. ## Key Capabilities - **100% Offline-First Architecture**: Built with Dexie.js (IndexedDB). Optical shops can bill, print receipts, and scan inventory without an active internet connection. Data automatically syncs to cloud when online. - **Clinical Prescription (Rx) Engine**: Stores complete Right (OD) & Left (OS) Spherical (SPH), Cylindrical (CYL), Axis (°), Addition (ADD), Pupillary Distance (PD), and Contact Lens Base Curve (BC) / Diameter (DIA). - **8-Stage Lab Job Workflow with QR Codes**: Tracks job tickets from order creation to fitting with instant QR code scanning and WhatsApp status alerts to patients. - **Automated 4-Trigger CRM Recalls**: Automatically sends reminders for 12-month annual eye tests, contact lens replacements, birthday wishes, and order pickup readiness. - **Multi-Format Receipt Printing**: Thermal 58mm (2-inch) and 80mm (3-inch) ESC-POS receipts, A4 GST Tax Invoices, A5 Compact Invoices, and Clinical Prescriptions. - **GST Compliance**: Native support for Optical Lenses (HSN 9001, 12% GST), Frames (HSN 9003, 18% GST), Sunglasses (HSN 9004, 18% GST), Contact Lens Solutions (HSN 3307, 18% GST), with GSTR-1 and GSTR-3B JSON exports. - **AI Optical Assistant**: Built-in context-aware assistant for instant optical formulas (transposition, vertex distance, progressive corridors), stock queries, and troubleshooting. ## Subscription Plans - **Founder Lifetime Free (₹0)**: Join by 31 August 2026 and get Lifetime Free access. Never renews, zero annual fees. - **Starter (₹500/year)**: Standard entry plan for new users joining from 1 September 2026. - **Basic (₹2,200/year or ₹220/month)**: Everything in Starter + Supplier Management, Expenses Tracking, Dealer Pricing, WhatsApp Invoices. - **Lite (₹5,300/year or ₹530/month)**: Everything in Basic + AI Assistant, CRM Recalls, Loyalty Points, 8-Stage Lab Workflow, Multi-Shop (up to 3 shops), GSTR Returns. - **Pro (₹14,999/year or ₹1,249/month)**: Everything in Lite + B2B Wholesale Distribution ERP, Stock Transfers (up to 6 shops), Field Sales, Advanced Audit Logs. - **Enterprise (Custom)**: Unlimited chain branches, dedicated private cloud, custom ERP integrations, priority SLA. ## Company & Support - **Company**: UBVY Technology Pvt. Ltd. - **Website**: https://lensnew.com - **Sales & Demo**: sales@lensnew.com | +91 99205 51388 - **Technical Support**: support@lensnew.com | +91 81084 05006 - **WhatsApp Support**: https://wa.me/919920551388